Return and Refund Policy

This Return and Refund Policy applies to every purchase of the fundr Service. It forms part of, and should be read together with, the fundr Terms of Service, and in particular Section 7 (Refunds) and Section 8 (Chargebacks and Disputes) of those Terms.

1. Nature of the Service: what you are buying

fundr is software delivered as a service. You are purchasing immediate access to a hosted software platform, not a physical good and not a future deliverable. There is no tangible item capable of being returned, and no licence key, media, or shipment to send back.

Access is provisioned automatically and in full the moment a payment is authorised. On activation you immediately receive:

• a live account on the fundr dashboard;
• the ability to connect third-party prop firm and funded accounts by webhook;
• the automated trading software itself, configurable and deployable by you;
• guided setup assistance, ongoing strategy updates, and support for the period paid for.

THE SERVICE IS THEREFORE FULLY DELIVERED AT THE POINT OF ACTIVATION. PERFORMANCE BY PROPBOTS AI IS COMPLETE WHEN ACCESS IS GRANTED, IRRESPECTIVE OF WHETHER, HOW OFTEN, OR HOW EFFECTIVELY YOU SUBSEQUENTLY CHOOSE TO USE IT.

2. No returns; all sales final

Because the Service is delivered immediately and in full on activation, no returns are possible and all sales are final. All fees are non-refundable, except where a refund is required by applicable law.

By completing a purchase you expressly acknowledge and agree that you are requesting immediate access to digital content and services, that performance begins at once, and that fees are not refundable on any of the following grounds:

• dissatisfaction with trading results, performance, win rate, or drawdown;
• trading losses of any size, on any connected account;
• prop firm account violations, failed evaluations, breaches, or disqualifications;
• failure to obtain a funded account, a payout, or any particular financial outcome;
• change of mind, a decision to trade differently, or a preference for another product or method;
• failure to use, configure, activate, or log in to the Service after purchase;
• a belief that the Service was expected to perform differently, where its documented description and risk disclosures state otherwise;
• third-party costs, including prop firm evaluation fees, reset fees, funded account fees, and broker or platform charges, none of which are paid to fundr.

3. No partial or pro-rata refunds

No partial, pro-rata, or unused-time refund is given for any period already paid for. Billing periods are indivisible. If you cancel mid-period you retain full access until the end of that period, and no portion of the fee for that period is returned.

4. Cancellation is not a refund

Cancelling a recurring plan stops future charges. It does not reverse, refund, or credit a charge that has already been made, including a charge made earlier in the same billing period.

You may cancel at any time, with no penalty and no requirement to contact us, from either of two places:

• the Billing page of your fundr dashboard; or
• your Whop account, under your memberships.

Cancellation takes effect at the end of the current billing period. Access continues until that point, after which webhook connections are severed, the software stops trading on your accounts, and dashboard access is revoked.

5. Free trials and automatic conversion

Where a free trial is offered, the following applies and is disclosed to you before you provide a payment method:

• the trial grants the same full access as a paid subscription;
• a valid payment method is required to begin the trial;
• unless cancelled before the trial ends, the trial converts automatically to a paid subscription and the first billing cycle is charged to that payment method without further action by you;
• you may cancel at any moment during the trial, from the dashboard Billing page or your Whop account, and will not be charged;
• once the trial has converted and a cycle has been charged, that charge is subject to this Policy in full and is not refundable on the ground that the conversion was unnoticed, forgotten, or unwanted.

We send an email confirming the start of a trial and an email confirming each payment. It is your responsibility to cancel before conversion if you do not wish to continue.

6. Contact us before disputing a charge

If you believe a charge is incorrect, contact support@fundralgo.com first. Genuine billing errors, duplicate charges, and processing faults are corrected promptly and in good faith, and are the category of issue a refund exists for. Most billing questions are resolved the same day.

7. Chargebacks

Filing a chargeback or payment dispute in place of contacting us is a breach of the Terms of Service. Where a dispute is filed:

• access to the Service may be suspended while the dispute is pending, to prevent continued use of a service that is not being paid for;
• we will submit our records to the payment provider and the card network, including account creation and activation timestamps, access and usage logs, communications, and this Policy;
• if the dispute is resolved in our favour or is determined to be unfounded or made in breach of the Terms, we may terminate the account and, to the extent permitted by applicable law, recover the disputed amount together with any fees and reasonable costs incurred.

8. Discretionary resolutions

Nothing in this Policy obliges fundr to issue a refund, and any resolution we do offer as a gesture of goodwill is made at our sole discretion, on a one-off basis, without admission of liability, and does not create a practice, precedent, or entitlement for any future request.

9. Your statutory rights

Nothing in this Policy limits or excludes any statutory or consumer-protection right you hold that cannot be waived under the law of your jurisdiction. Where such a right applies, it prevails over this Policy to the extent of any conflict, and the remainder of this Policy continues in full force. Any refund that we or our payment provider do issue is processed to the original payment method.

10. Contact

Blaze Props AI LLC · support@fundralgo.com · fundralgo.com